Frequently asked questions

• What are Apple Shortcuts?
  Apple Shortcuts is a powerful automation app built into iOS, iPadOS, and macOS. It lets you automate tasks and create custom workflows that save time and boost productivity. Our shortcuts are pre-built, ready-to-use automations that you can download and install instantly.
• How do I download and install a shortcut?
  Simply tap the "Download" button on any shortcut page. Your iPhone or Mac will prompt you to add the shortcut to your Shortcuts app. Tap "Add Shortcut" and you're done! You may need to grant some permissions the first time you run it.
• Are these shortcuts safe to use?
  Absolutely! All our shortcuts are hand-crafted and carefully tested. We never include malicious code or request unnecessary permissions. You can review what each shortcut does before adding it, and iOS will always ask for your permission before accessing your data.
• What devices are supported?
  Our shortcuts work on iPhone, iPad, Mac, and Apple Watch running the latest iOS/macOS versions. Each shortcut page lists specific compatibility requirements. Most shortcuts require iOS 26.0 or later.
• Can I customize the shortcuts?
  Definitely! Once you've installed a shortcut, you can open it in the Shortcuts app and edit it to fit your needs. Change the actions, add your own steps, or tweak the settings - make it truly yours!
• What is your refund policy?
  Due to the digital nature of our product (Apple Shortcuts and Spreadsheet Templates), all sales are final. Once you have gained access to the files or received the license key, we cannot offer a refund. We encourage you to review the product features and requirements carefully before making a purchase.
• Why can't I get a refund after purchase?
  Since our products are delivered as open-logic code (Apple Shortcuts) and fully accessible templates, it is impossible to "return" the product. Therefore, we do not offer refunds. If you encounter any technical issues, please contact our support, and we'll be happy to help you get system-ready.
• What are the terms of sale?
  By completing your purchase, you agree that you are purchasing a digital asset for immediate download. You acknowledge that this purchase is non-refundable and non-exchangeable. SurfShortcut provides digital tools that are consumed at the point of delivery.